Setting up HB E-mail on your iPhone / iPod Touch
(The setup process on an iPad is similar, but the screens will look slightly different.)
- Make sure you’re connected to the Internet, and open the Settings app. If you’re using HB’s wifi, load up a page in Safari before performing these steps, to make sure you’re connected.
- Tap Mail, Contacts, Calendars.
- Tap Add Account...
- Tap Other.
- Tap Add Mail Account.
- Fill in your full name, e-mail address, and HB e-mail password. Whatever you put in the Description box will be used by the Mail app to distinguish this e-mail account from any other e-mail accounts you have set up on your device. Tap Next when you’re done.
- Your device may spend some time displaying the message “Looking up account.” This is normal. Afterward, you should see a screen like the one below. Fill out the Incoming Mail Server and Outgoing Mail Server boxes as shown, substituting your own user name (without “@hb.edu”). For faculty, this is usually in the form of your first initial followed by your last name. Students are usually in the form of your first initial, last name, and graduation year.
You will need to re-enter your e-mail user name and password in the Outgoing Mail Server password box. Although they say “Optional,” you will not be able to send e-mails if you don’t fill them out! Tap Next when you’re done.
- After a pause, your device should ask if you want to try setting up the account without SSL. Tap Yes. You may see the message “Verifying...” for quite a while before it goes on to the next step. This is normal. If you see the message about setting it up without SSL again, tap Yes again.
- You will then have the opportunity to choose to sync Mail or Notes with this account. Make sure Mail is set to On. It’s up to you if you wish to use Notes or not. Tap Save when you’re done.
- Your account is now set up! Try sending a test message to make sure it works.
Special Note for Faculty: What you see in your device’s Mail app will be synchronized with what is shown in webmail. If you use Microsoft Outlook, then the standard behavior is to remove messages from the webmail server as soon as Outlook downloads them. This is probably what you want, but please be aware that once a message has been “seen” by Outlook, it will no longer be visible on your iPhone or iPod Touch. If you wish to change this setting, please talk to your technology support person about “leaving messages on the server” for details.